Purchasing and Returns Policy

We strive to offer quality products and an excellent shopping experience. The following are our terms and conditions of purchase and returns.

1. Terms and conditions of purchase

Prices are in [euro currency] and include applicable taxes.

We accept payment with [available payment methods].

Once payment has been made, you will receive a confirmation email with the details of your order.

2. Returns and exchanges

You can request an exchange or return within [10] days after receiving your order.

Products must be unused and in their original packaging.

We do not accept returns of personalised products or products on offer.

3. Return Process

To initiate a return, please contact us at [email] with your order number.

Return shipping costs are at the customer's expense, unless the product has a manufacturing defect.

4. Refunds

Once we have received the returned product, we will process your refund within [7] working days.

The refund will be made by the same payment method used for the purchase.

5. Product Warranty

Some products come with a manufacturer's warranty. Please refer to the product description for details.